Clarksville BCycle is a new recreation amenity and way to navigate the park or the downtown area. Clarksville BCycle members can pick up a bike at the B-station and return it to that same station or any other B-station when they’re done. Using their BCards, members can unlock a bike in seconds. Returning a bike is even easier. Just roll it into a dock and walk away. The on-board BCycle trip computer allows members to track all the miles they ride, the calories they burn, and the carbon emissions they avoid.

BCycle relies on the integration of hardware and software to keep track of members and bikes, and all the interactions between users and bikes. Proprietary GPS (global positioning system) and RFID (radio frequency identification) technologies make it possible for bike sharing to be so smart that it is simple for users.

All rides are tracked by the system and associated with members. Data such as distance, duration, calories burned, and carbon offset are captured and uploaded to personal web pages at Bcycle.com.

Bike rental is generally intended for longer term use - several hours or days at a time - like traditional car rental. Bike sharing, on the other hand, is more similar to a taxi cab ride – short, point-to-point trips across town. Bikes in a bike-share system are available when you need them and safe and secure when you don’t! You can return them 24 hours a day and are encouraged to join as a member to receive the best rates.

BCycle Members, must be 18 years or older to assume the liability of the BCycle. 

We encourage riders to be 15 years or older, or be accompanied by an adult. BCycles are recommended for riders of a height of 4'10" and up. 

Keep in mind, the bike is designed for durability and long life. It weighs approximately 45 lbs.

We encourage all riders to use a helmet when riding bicycles at our parks.  Helmets are not provided, so we encourage riders to bring them with them. 

Pursuant to City Code, Sec 9-513 "Any person less than sixteen (16) years of age operating or riding on a bicycle as a passenger on a public roadway, bicycle path, or right-of-way under the jurisdiction of the city shall wear a protective helmet designed for bicycle safety. Such helmet shall meet or exceed standards set by the American National Standards Institute (ANSI) or the Snell Foundation."

BCycle requires that all accounts be associated with a credit card.

A BCard is a plastic card distributed to BCycle 30-Day and Annual Members. The cards contain an RFID chip uniquely associated with each member’s account. When the B-card is presented at a BCycle dock, the BCycle system is queried to confirm that the member is in good standing and to associate the member with the bicycle they are checking out. 

When a bicycle is returned, the BCycle system updates the member’s account.

B-cards also contain a magnetic strip so the cards can be read by the credit card reader found on the kiosk, thereby allowing the B-card holder to obtain time credits when a station is full.

B-cards are issued to all 30-Day and Annual Members. B-cards are generally sent in the mail following online registration, but delivery methods vary from one system to another.

For memberships of thirty days or less, a user’s credit card is charged once or twice. The membership fee will be charged at the time of registration. If any usage fees have accrued during the membership period, a second charge will be processed following the end of the membership period. 

For memberships of more than thirty days, there will be an initial charge for the membership fee at the time of registration, and thereafter there will be a monthly charge for usage fees, if any, accrued during each month of the membership. A final charge will be processed following the end of the membership period.

Membership periods begin the first time a bike is checked out following initial registration. Daily memberships end 24 hours later. Weekly memberships end 168 hours later (7 days times 24 hours). Monthly memberships end 720 hours later (30 days times 24 hours). Annual memberships end 8,760 hours later (365 days times 24 hours).

Personal web pages remain “live” for three years after the lapse of membership.

Go online to your personal BCycle web page and suspend your card, or contact Clarksville Parks + Recreation immediately so that we can suspend the card and prevent anyone else from using your card to gain access to a bicycle for which you are financially responsible.

A replacement card will be provided for a $5.00l fee.

While waiting for your replacement B-card to arrive, you can check out bikes by using the kiosk at each station. You must present the credit card associated with your membership account.

Contact Clarksville Parks + Recreation.

Membership fees are non-refundable, but if you wish to suspend your account to prevent any new usage fees, contact Clarksville Parks + Recreation or manage your account on your personal BCycle web page.

Upon presenting your B-card at a station kiosk or dock for authentication, the system checks whether your account is in good standing. If there is a problem, your card will be denied. Please contact Clarksville Parks + Recreation to determine the cause of the problem.

When registering, members can choose whether they want to receive text notifications. Members can change that preference anytime thereafter by logging into their personal BCycle web page and managing their account settings.

Members can change their credit card information by logging into their personal BCycle web page and managing their account settings.

Return a damaged bike to a B-station, if possible, or if that is not possible, securely lock it and contact Clarksville Parks + Recreation immediately. Do not ride a bike with damage that affects its safety features.

Members are financially liable for damages to bikes under their care. Refer to Terms and Conditions for your system.

Contact Clarksville Parks + Recreation. The cost of replacing a lost key is $10.

Contact Clarksville Parks + Recreation . Under the Terms and Conditions agreed to upon registering for membership, members may be liable up to a specified limit if a bicycle is stolen or lost while under their care. Refer to the Terms and Conditions posted on your system’s website.

Your membership period begins the first time you check out a bike.

Information about each member’s use of BCycles is posted to that member’s personal B-cycle web page. Members must log in to view the information, which includes such information as the date and duration of each trip, the station from which the bike was checked out and the station to which the bike was returned, the distance pedaled, the usage fee (if any), the associated calories burned, and carbon offset.

BCycles are equipped with an internal GPS device that tracks the bike’s trips. Other technology associates each trip with the member who checked out the bike. After this information is transferred to BCycle’s computers, algorithms translate the trip information into estimates of the number of calories burned and carbon emissions avoided (as compared to the use of an average automobile for the same trip). If there are technical errors with the data collection or transfer, an estimate will be applied and clearly noted as such.

When signing up online, only one membership can be associated with a credit card. When buying a one-day membership at a kiosk, more than one membership can be associated with a credit card, but the same card must be presented each time a bike is checked out during the membership period