BCycle relies on the integration of hardware and software to keep track of members and bikes, and all the interactions between users and bikes. Proprietary GPS (global positioning system) and RFID (radio frequency identification) technologies make it possible for bike sharing to be so smart that it is simple for users.
All rides are tracked by the system and associated with members. Data such as distance, duration, calories burned, and carbon offset are captured and uploaded to personal web pages at Bcycle.com.
A BCard is a plastic card distributed to BCycle 30-Day and Annual Members. The cards contain an RFID chip uniquely associated with each member’s account. When the B-card is presented at a BCycle dock, the BCycle system is queried to confirm that the member is in good standing and to associate the member with the bicycle they are checking out.
When a bicycle is returned, the BCycle system updates the member’s account.
B-cards also contain a magnetic strip so the cards can be read by the credit card reader found on the kiosk, thereby allowing the B-card holder to obtain time credits when a station is full.
For memberships of thirty days or less, a user’s credit card is charged once or twice. The membership fee will be charged at the time of registration. If any usage fees have accrued during the membership period, a second charge will be processed following the end of the membership period.
For memberships of more than thirty days, there will be an initial charge for the membership fee at the time of registration, and thereafter there will be a monthly charge for usage fees, if any, accrued during each month of the membership. A final charge will be processed following the end of the membership period.
If you have a membership that is shorter than annual, you can upgrade it to an annual membership by paying the additional amount necessary. To be eligible for this upgrade option, you must upgrade before your other membership expires. For example, if you bought a monthly membership for $15 on July 1 that expires on July 30, you can log in to your personal web page anytime in July and upgrade to an annual membership that will expire on June 30 of the following year. You will have to pay only $35 ($50 minus $15) for the upgrade.
Annual members also have the option of automatically renewing their annual memberships by selecting Auto-Renewal in the Account Preferences section of their personal web page.
Go online to your personal BCycle web page and suspend your card, or contact Clarksville Parks + Recreation immediately so that we can suspend the card and prevent anyone else from using your card to gain access to a bicycle for which you are financially responsible.
A replacement card will be provided for a $5.00l fee.
While waiting for your replacement B-card to arrive, you can check out bikes by using the kiosk at each station. You must present the credit card associated with your membership account.
Return a damaged bike to a B-station, if possible, or if that is not possible, securely lock it and contact Clarksville Parks + Recreation immediately. Do not ride a bike with damage that affects its safety features.
Members are financially liable for damages to bikes under their care. Refer to Terms and Conditions for your system.